if you download the Kindle editions of Michael Wade's wonderful books, How to Make Presentations to Councils and Boards and All I Said Was. . .What Every Supervisor, Employee, and Team Should Know to Avoid Insults, Lawsuits and the Six O'clock News.

I've read both books and reviewed them here and here.

If you don't read Wade's web site, Execupundit, on a daily basis you really are missing out.