. . .and go to Execupundit to take the twenty minutes (tops) to read Elliot Carlisle's MacGregor. 

An excerpt:

"'Peterson told me you have quite a control system here. How does it work?' I asked.

'Very simply,' said MacGregor. 'On Wednesdays at 2:00 p.m., my subordinates and I get the printout from the computer, which shows the production men their output against quota and the maintenance superintendent his costs to date against the budget. If there is an unfavorable gap between the two, they call me about 3:00 p.m. and the conversation goes something like this: 'Mr. MacGregor, I know I have a problem and this is what I'm going to do about it.'  If their solution will work, I tell them to go ahead. If not, I tell them so and then they go and work on it some more and then call back. If the new one will work, I tell them to go ahead with it. If not, I suggest they get in touch with one of the other men, work it out together, and then call me and tell me how they are going to deal with it. If that doesn't work, I refer them to the Thursday man. That way, I don't get involved in making operating decisions.'"