"To oversimplify, it seems to me that leaders consistently do some basic things that aren’t done in this day and time: (1) tell the truth; (2) accept blame; (3) say I’m sorry; (4) give credit to others; (5) encourage dissent; (6) ask for help from everyone throughout an organization and accept the help they offer, particularly from those low on the totem pole; (7) be more concerned about the compensation received by the people being led than the people leading; (8) be consistent in the treatment of all employees/followers; (9) prove that people are the most important asset by placing them ahead of profits; and (10) give other people the power to assume leadership positions."